Privacy policy
Last updated: March 17, 2026
Pippa (“we”, “us”, “our”) is an AI-powered operating system for independent music businesses. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.
The data controller responsible for your information is:
Pippa Music, S.L.Rúa Capitán Troncoso 2415001 A Coruña
Spain
1. What data we collect
We collect the following types of information:
a) Information you provide
- Name, email address, and login credentials
- Profile information (e.g. artist/band name, role, collaborators)
- Financial data you choose to input (expenses, splits, payments, etc.)
- Content you upload (notes, files, gear lists, schedules, etc.)
- Communications with us (support, feedback)
b) Automatically collected data
- Device and browser information
- IP address
- Usage data (features used, interactions, session duration)
- Cookies and similar technologies
c) Data from third parties
- Login providers (e.g. Google, Apple)
2. How we use your data
We use your data to:
- Provide and operate Pippa
- Create and manage your account
- Enable collaboration between users (e.g. band members, teams)
- Process and display financial and operational data
- Improve the product and develop new features
- Communicate with you (updates, support, product announcements)
- Ensure security and prevent fraud
3. Legal basis for processing (GDPR)
We process your data under the following legal bases:
- Contractual necessity — to provide the service you signed up for
- Legitimate interest — to improve and secure our product
- Consent — for marketing communications or optional features
- Legal obligation — where required by law
4. How we share your data
We do not sell your personal data.
We may share your data with:
- Service providers (hosting, analytics, infrastructure)
- Payment processors (if applicable)
- Authentication providers (e.g. Google login)
- Legal authorities, if required
If you use collaborative features, your data may be visible to other users you choose to work with.
5. International data transfers
Your data may be processed outside the European Economic Area (EEA).
When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
6. Data retention
We retain your data:
- As long as your account is active
- As needed to provide the service
- As required for legal or compliance purposes
You can request deletion of your data at any time.
7. Your rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: hello@pippa.group
8. Security
We take reasonable technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS)
- Secure infrastructure providers
- Access controls and authentication
However, no system is 100% secure.
9. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Understand how the product is used
- Improve performance and experience
You can manage cookie preferences through your browser settings.
10. Third-party services
Pippa may integrate with third-party services. These services have their own privacy policies, and we are not responsible for their practices.
11. Changes to this policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes where appropriate.
12. Contact
If you have any questions about this Privacy Policy or your data:
Pippa Music, S.L.Rúa Capitán Troncoso 2415001 A Coruña
Spain
Email: hello@pippa.group